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Experience was good. Things moved slower than other vendors, which is to be expected with small business going through USPS. The selection and service were great and the prices were almost too good to be true. The Red Bali is good kratom, just like the other strains I ordered. There were some problems with the Red Bali’s packaging though. One of the bags either had a leak somewhere or was packed pretty messily. Long story short, powder got everywhere as I was unpacking and it was a big mess. Not fun, but but nothing that would keep my from buying here again.